Questions and answers

YourItineraries is an online itinerary builder for tour operators, DMCs and safari specialists. You write up each location, place to stay, activity, restaurant and transfer once, then build tours by picking from that library day by day. Your client receives a branded itinerary that they open with a link and a PIN, and can approve on the page.

Small and mid-sized tour operators, destination management companies (DMCs), safari companies and organisers of group trips, such as school or club tours. It suits any business that sends tailored, day-by-day itineraries and uses the same hotels, lodges and activities from one trip to the next.

YourItineraries does one job: building itineraries and sending them to clients. It has no CRM, no booking engine, no email marketing and no accounting, so it works alongside the tools you already use rather than replacing them.

No. YourItineraries runs in your web browser, and your clients view their itineraries in theirs. There is nothing to download or install.

No. There's no training course to sit through. Every screen is a short form with a Save button, and there's a step-by-step guide. If you'd like a hand getting started, the optional setup packages include training for your team.

First add what you sell to your library: locations, accommodation, activities, dining and travel legs, each with a description and photos. Then start a tour and work through it a day at a time, choosing where your clients are, how they travel, what they do and where they stay from lists. Add the day's description in your own words.

Yes. Locations, accommodation, activities and dining can each be imported from a spreadsheet. Fill in the CSV template, upload it, and the items are added to your library in one go.

Yes. Duplicate any tour, then change the dates, names and anything else that differs. Library items are shared between tours, so when you update a hotel's description it's updated everywhere that hotel is used.

Upload a photo and it's cropped and resized for you, in the right shapes for the itinerary's banners and galleries. There's no need to edit images first.

Yes. Descriptions have a simple toolbar for headings, bullet points, bold, italics and links.

Every tour has a status: Draft, Sent, Approved or Archived. A tour moves to Sent when you email the link from YourItineraries, and to Approved when your client approves it.

Starter is $20 a month and Pro is $40 a month, in US dollars. Both plans include unlimited itineraries and unlimited clients, with nothing charged per itinerary. Prices are shown before tax.

Pro adds three things for operators who want itineraries to feel like part of their own website: embedding itineraries on your website, your own domain such as tours.yourdomain.com, and any font you like. Everything else is the same on both plans.

Yes. Both plans start with a 7-day free trial. You add a card when you sign up, nothing is charged until the trial ends, and you can cancel before then.

No. Setup is optional. You can sign up and get going on your own with the guide. If you'd rather start with your branding and first content already in place, choose a setup package and we'll do it for you.

Yes. You can switch between Starter and Pro, or cancel, from the Billing section of your account. Plans are month to month: if you cancel, your plan runs to the end of the period you've paid for and doesn't renew.

Yes - 12 months for the price of 10. Email us to arrange it.

Yes. Fill in the form on the home page and we'll email you a link to a live example itinerary - exactly what your clients would see.